8th edition of the iComms conference

Welcome to the 8th edition of iComms — Poland’s leading internal communication conference, now inviting the wider CEE region to join the conversation.

We know that communicators across CEE share more than geography. We’ve all been navigating through the same demanding years — building resilient organizations, leading teams through uncertainty, and making internal communication matter more than ever.

This year, we’re bringing that shared experience into one room. Fresh trends, real-world case studies, practical tools — and honest conversations with practitioners who get it.

What will you take away?

At iComms, we approach internal communication from a practical standpoint — so every participant leaves with ideas they can put to work right away.

You’ll explore:

  • new challenges in internal communication and employee experience across the CEE region
  • how to build resilient organizations through effective change communication
  • smart ways to use technology and digital tools in your comms strategy
  • how to inspire employees and leaders to show up fully engaged

Join a community where knowledge meets practice — and together, let’s push internal communication forward.

Who is it for?

iComms conference is for everyone who believes that great communication transforms organizations.
We’re looking forward to seeing you if you work in:

  • internal communication — as a manager or specialist responsible for company-wide comms
  • HR — supporting internal communication processes across the business
  • change management — leading transformation projects and helping organizations navigate change
  • employee experience — shaping workplace culture and the employee journey
  • tech & digital workplace — rolling out communication technologies and digital tools
  • supporting leadership teams in communicating with their teams
2
days (conference + workshops)
16
practitioner talks
6
hands-on workshops
200
internal comms & HR professionals

SEE WHAT HAPPENED LAST YEAR


AGENDA

9:00-9:30

Opening: Market Overview, State of Internal Comms in CEE & a brief history of IC in Poland

Official opening of the 8th edition of the iComms conference: where we’ve been, where we are, and where our profession is heading.

  • Latest data and trends: what research says about the state of internal communication in Poland and Europe
  • A brief history of internal communication in Poland: from company newsletters and bulletin boards to mobile apps and AI
  • Market insights: how the role of the internal communication specialist has changed over the past decade
  • Initial findings from the iComms 2026 survey — premiere of data collected from participants
Adriana Borucka
Adriana Borucka
managing partner, internal comms advisor
9:30-10:00

From Crisis to Continuity: Lessons from Long-Term Uncertainty for Internal Communication

Resilience is often treated as personal: a mindset, a skill, a character trait. But inside organisations, resilience is also built or broken by systems, leadership, and culture and internal communication is part of that system. When uncertainty lasts for months or years, communication has to move beyond “crisis updates” to continuity: creating clarity without false certainty, protecting trust, and helping people stay connected to meaning and each other.

Drawing on my experience at Henkel Ukraine, this session explores what resilience really means in a long-term context and what internal communicators can do to strengthen it. We’ll look at communication cadence and leadership visibility, the balance between honesty and hope, and why the same message lands differently across roles and seniority levels. Participants will leave with a simple framework, real examples, and a short set of practical tools and reflection questions they can apply immediately.

Olena Androshchuk
Olena Androshchuk
Head of Corporate Communications Henkel in Ukraine
10:00-10:30

Building a culture that strengthens organizational resilience – the strategic role of internal communication

More information coming soon

10:30 - 11:00

☕ Coffee break—a chance to chat and share experiences

… or just to enjoy a cup of coffee in good company 🙂

SECTION I - NEW FORMATS AND TECHNOLOGY
11:00 - 11:30

Can we talk about tough topics in a way that's not just informative — but actually engaging?

Communicating challenging topics doesn’t have to be heavy, rigid, or overly formal. At CANAL+, the Internal Communications team demonstrated that even complex issues related to everyday workplace life—such as employee challenges, organizational culture, and subtle workplace tensions—can be communicated in an engaging and accessible way.

The project drew inspiration from the format of The Office PL to capture situations that are often difficult to explain through a standard email or presentation.

Curious how they did it—and what impact it had? Join this session to discover:

  • how the CANAL+ Internal Communications team combined complex, people-related topics with a creative and engaging format;
  • why it’s worth taking a more innovative approach to internal communications;
  • how to communicate serious issues in a way that is both compelling and meaningful, without compromising substance or credibility.
Piotr Kaniowski
Piotr Kaniowski
Director of Corporate & Internal Communication, CANAL+ Polska
11:30-12:00

Short-form video in internal communication — Case Study

More information coming soon

Pawlik Klaudia
12:00 - 12:30

Launching an employee app in a construction company — Case Study

In this case study, I will show how a mobile internal communications app equipped with a gamification module and a secure AI assistant is transforming the employee experience of frontline and construction workers. I will share practical insights covering the entire journey—from implementation and content creation to delivering real value through internal communications.

During the session, I will discuss:

  • The implementation process – how we created a single communication platform for both construction site and office employees, along with the challenges, lessons learned, and a few honest failures along the way.
  • Driving adoption – not only how to encourage employees to download the app, but also how to keep them actively using it rather than uninstalling it.
  • Designing an AI assistant – how we built a secure AI-powered assistant that reduces the workload of frontline managers and helps employees quickly find answers to their questions.

This session is a practical story about building a tool that genuinely makes work and communication easier—and about reaching employees where the intranet simply can’t.

Julia Senator-Kaczprzak
Julia Senator-Kaczprzak
Internal Communications and Employer Branding Specialist
SECTION II - STRATEGY, CHANGE, AND LEADERSHIP COMMUNICATION
11:00 - 11:30

When the Logo Changes: The Employee Experience of Rebranding at Erste Bank Polska (ex-Santander Bank Polska)

A rebrand following a change in ownership is much more than new colours and a new sign. It is a moment when several thousand people need to believe in the change—and begin to embody it. How do you communicate it? When? And to whom first?

In this session, we will share how the internal communication of this transformation was planned and executed—from the first signals shared with employees, through building the narrative of change, to the moment when the new logo appeared on the doors of every branch.

Justyna Kamińska
Justyna Kamińska
Director of the Communications Department
Katarzyna Jastrzębowska
Katarzyna Jastrzębowska
Project Communications Team Manager
Weronika Śliwa-Wrzosk
Weronika Śliwa-Wrzosk
Project Communications Expert
11:30 - 12:00

Press Pause: The Internal Communications Clean-up No One Likes but Everyone Needs

In internal communications, it’s easy to fall into the trap of constantly adding more—new channels, new formats, new initiatives. Yet meaningful change often begins by pressing pause and asking whether the tools and processes already in place are actually working, meeting employees’ needs, and avoiding unnecessary communication noise.

In this session, I will share what it really means to “clean up” internal communications—from conducting audits, interviews, and employee research, to streamlining communication channels and governance, and ultimately creating a clear topic–channel–audience framework. It’s work that rarely makes headlines, but it has a lasting impact: simplifying day-to-day communication and making it more effective, consistent, and purposeful.

Maria Jakubowska
Maria Jakubowska
Internal Communications Lead (Expert-level)
12:00 - 12:30

Communication as a Business Partner: Influence That Comes with Responsibility

How can internal communications and employer branding become genuine business enablers rather than simply support functions associated with “events” and “Fruit Thursdays”? In this session, we will share our approach and experience in positioning communication as a trusted partner to senior leadership. We’ll demonstrate how, over the years, we’ve shown the tangible value communication brings to an organization—from enabling strategy execution to improving operational effectiveness and employee engagement.

We’ll also share our practical tips for speaking the language of business. Because, as the saying goes, “with great responsibility comes great accountability.” If we want to have real influence, we must also take responsibility for business outcomes.

Karolina Stogidis
Karolina Stogidis
Communications and Recruitment Projects Coordinator
Marta Choromańska
Marta Choromańska
Recruitment and Employee Experience Manager
12:30 - 13:30

🍽️ Lunch break

SECTION III - CULTURE, PEOPLE & RESPONSIBILITY
13:30 - 14:00

The Role of Internal Communications in Shaping Employee Experience Through Employee Communities and Initiatives: The Aon Kraków Case Study

How Can Internal Communications Go Beyond Information Sharing and Truly Build Employee Community?

The Role of IC as a Connector and Amplifier of Employee Initiatives

Practical Insights from Aon Kraków

Katarzyna Rabiega
Katarzyna Rabiega
Internal Communications & Employer Branding Manager
14:00 - 14:30

“With Deep Sadness, We Inform…” Communicating Death in Cultures of Silence: How Do We Speak About the Unspeakable?

Some internal communication professionals already know this moment; others will inevitably encounter it sooner or later. A colleague dies, and you find yourself in front of a blank screen, the cursor blinking—responsible for finding words that actually matter.

For most of us, it doesn’t go well. Too corporate, too vague, too rushed. And the silence that follows can be even worse.

Bringing together years of experience in internal communications with volunteer work in hospice care and training as a death doula, this session goes where most communication guidelines stop. What do you actually say, when, and to whom? How do you honor a person without reducing them to a job title? How do you create space for grief in an environment built around productivity?

You will leave this session with practical frameworks, ready-to-use language, and a new sense of confidence in one of the most profoundly human responsibilities of our profession.

Zuzana Hübnerová
Zuzana Hübnerová
Internal Communications Consultant
SECTION IV - ENGAGEMENT BUILDING
13:30 - 14:00

Investment, Not Cost: How Rossmann Builds Engagement Through Employee Meetings

Tomasz Cieślak
Tomasz Cieślak
Head of Internal Communications
14:00 - 14:30

Deloitte case study: Making all-hands calls work – how leaders drive alignment and trust

All-hands meetings are one of the most visible leadership communication channels – but their real value comes from how they fit into a broader, year-round communication strategy. This session will explore how Deloitte uses Town Halls as a strategic leadership tool to build alignment and trust.

During the session, you will learn how these meetings are designed and delivered at Deloitte in Poland to support business priorities and strengthen the role of leaders in employee communication. You will gain insight into the CEO’s role as the sponsoring partner and host of the meetings, ensuring clear ownership and consistency, and see how open conversations with employees are managed instead of one-way updates.

You will also discover how Deloitte creates an engaging experience through diverse speakers, relevant topics, video content and interactive elements. In addition, the session will take you behind the scenes to show how careful pre-event planning and clear accountability act as key enablers in turning a single event into a high-impact leadership communication touchpoint.

 

Anna Sendrowicz
Anna Sendrowicz
Senior Communications Leader
MODULE V - COMMUNICATION IN PUBLIC ADMINISTRATION & STATE-OWNED COMPANIES
13:30 - 14:00

Internal communication is having an identity crisis

Internal communication has never been more important and yet many communicators are struggling to explain the value they bring. AI creates content in seconds. HR drives culture. Managers communicate with their teams. Marketing shapes employee experience. Are we still needed?

This session explores why our profession is going through an identity crisis, what we can learn from HR’s transformation into a strategic business partner, and how internal communicators can redefine their role by focusing less on content production and more on business impact.

Agata Hauerová
Agata Hauerová
Internal Communications Manager
14:00 - 14:30

More information coming soon

15:00 - 15:30
15:30 - 17:00

Expert Tables + Communication Hackathon

15:30-17:00

Expert Round Tables + Communicathon

Networking + peer consultations + game

MORNING SESSION 9:00 AM – 12:00 PM

Workshop: Communicating with Generation Z

Workshop: Step into the role of a podcaster or a podcast producer

Workshop: MS Teams — unlock what you already have and supercharge your comms

AFTERNOON SESSION 1:00 PM – 4:00 PM

Workshop: Building your personal brand

Workshop: More information coming soon

Workshop: More information coming soon

Speakers

Agata Hauerová
Penta Hospitals CZ
Internal Communications Manager
Olena Androshchuk
Henkel Ukraine
Head of Corporate Communications Henkel in Ukraine
Justyna Kamińska
Erste Bank Polska
Director of the Communications Department
Anna Sendrowicz
Deloitte
Senior Communications Leader
Marta Choromańska
mBa
Recruitment and Employee Experience Manager
Maria Jakubowska
Ministry of Finance
Internal Communications Lead (Expert-level)
Zuzana Hübnerová
zuza.works
Internal Communications Consultant
Wiktoria Nowak
GenBoost
Co-founder
Tomasz Cieślak
Rossmann
Head of Internal Communications
Katarzyna Rabiega
AON Kraków
Internal Communications & Employer Branding Manager
Julia Senator-Kaczprzak
ENPROM
Internal Communications and Employer Branding Specialist
Karolina Stogidis
mBank
Communications and Recruitment Projects Coordinator
Zuzanna Kosieradzka
GenBoost
Tutor and Educator
Katarzyna Jastrzębowska
Erste Bank Polska
Project Communications Team Manager
Weronika Śliwa-Wrzosk
Erste Bank Polska
Project Communications Expert
Pawlik Klaudia
PSE
Piotr Kaniowski
CANAL+ Polska
Director of Corporate & Internal Communication, CANAL+ Polska
Adriana Borucka
PinPoint
managing partner, internal comms advisor

Where internal communication practitioners meet

Join over 200 IC practitioners from Poland and the CEE region — swap experiences, find inspiration, and have the conversations that actually matter.

Register now

Attendee 1
Attendee 2
Uczestnik 3
Uczestnik 4

kontakt

Magda Cox
PR manager
M: +48 532 991 012
magda.cox@iComms.pl

CONFERENCE PACKAGES

Join over 200 internal communications professionals from Poland and the CEE region. Choose the package that fits your goals and join the conversation.

👥 Bringing a team? The 2nd and every additional participant from the same organization gets a 10% discount.
Need a tailored offer? Get in touch — we’ll work something out.

EARLY BIRD (until 15.09)
STANDARD iComms CLIENT
STANDARD PACKAGE
Trends, inspiration & benchmarks

  • Day 1 of the conference (in person)
  • Talks + live Q&A
  • 3 parallel thematic tracks
  • Expert Round Tables + Communicathon (networking + peer consultations + game)
  • Lunch and coffee breaks
  • Technology & partner expo
  • 15% discount on iComms training
PLN 1699
(Early Bird)
PLN 1,990 PLN 1,790
PREMIUM PACKAGE

Turning knowledge into action

  • Everything in the Standard Package
  • Day 2 (workshops): 2 workshops of your choice (morning + afternoon), OR 1 workshop + 1h individual mentoring with an expert (limited spots)
  • Mastermind session for Communication Directors
  • Lunch and coffee breaks (Day 2)
PLN 3,390
(Early Bird)
PLN 3,990
PLN 3,590
WORKSHOP PACKAGE

Pure hands-on practice

  • Day 2 (workshops): 2 workshops of your choice (morning + afternoon), OR 1 workshop + 1h individual mentoring with an expert (limited spots)
  • Mastermind session for Communication Directors
  • Lunch and coffee breaks (Day 2)
  • 15% discount on iComms training
PLN 1,990
(Early Bird)
PLN 2,290 PLN 2,060

ONLINE PACKAGE (live + recordings)

Full access, no travel required

  • Live streaming of Day 1 — all talks in real time
  • 3 parallel thematic tracks (choose your track)
  • Live Q&A with speakers
  • 15% discount on iComms training
PLN 890
(Early Bird)
PLN 1,290 PLN 990

lokalizacja konferencji

Warsaw — venue to be announced soon.

Online: Can’t make it to Warsaw? Join us online — live stream + recordings for participants across Poland and CEE.

Partners